1. Introduction
JIATech Global Limited (RC: 9550408) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jiatech.global, engage our services, or interact with us in any capacity.
By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
2.1 Personal Information You Provide
We collect information you voluntarily provide when you:
- Contact us via our website form, email, or phone — including your name, company name, email address, phone number, and message content
- Request a consultation — including your service interests, budget range, and project details
- Subscribe to our newsletter or insights — including your name and email address
- Apply for employment or contracting roles — including resume/CV data, professional history, and references
- Enter into a service agreement — including business contact details, billing information, and corporate identifiers
2.2 Information Collected Automatically
When you access our website, we may automatically collect:
- Device information: IP address, browser type and version, operating system, device identifiers
- Usage data: Pages viewed, time spent on pages, click patterns, referring URLs, and navigation paths
- Location data: Approximate geographic location based on IP address
- Cookies and tracking technologies: Session cookies, persistent cookies, and similar tracking mechanisms (see Section 7)
2.3 Information From Third Parties
We may receive information about you from:
- Business partners and referral sources
- Public databases and professional networking platforms
- Analytics providers and advertising partners
3. How We Use Your Information
We use collected information for the following purposes:
- Service delivery: To provide, maintain, and improve our technology solutions and consulting services
- Communication: To respond to inquiries, send project updates, and provide customer support
- Business operations: To process contracts, manage billing, and maintain records
- Marketing: To send relevant industry insights, company updates, and service announcements (with your consent where required)
- Analytics: To understand how visitors use our website and to improve user experience
- Security: To detect, prevent, and address technical issues, fraud, or unauthorized access
- Legal compliance: To comply with applicable laws, regulations, and legal processes
4. Legal Basis for Processing
We process personal data under the following legal bases, in accordance with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR) where applicable:
- Consent: Where you have given explicit consent for specific processing activities
- Contractual necessity: Where processing is necessary for the performance of a contract with you
- Legitimate interest: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
- Legal obligation: Where processing is required to comply with applicable law
5. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service providers: Trusted third-party vendors who assist us in operating our business (hosting providers, email services, analytics platforms), bound by data processing agreements
- Business partners: When collaborating on joint projects, only with your knowledge and as required for service delivery
- Legal authorities: When required by law, court order, or governmental regulation, or to protect our rights and safety
- Corporate transactions: In connection with any merger, acquisition, or sale of assets, where your information may be transferred as a business asset
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Contact form submissions: Retained for up to 2 years from last interaction
- Client project data: Retained for the duration of the engagement plus 5 years for legal and audit purposes
- Marketing data: Retained until you unsubscribe or withdraw consent
- Website analytics: Aggregated data retained indefinitely; identifiable data retained for up to 26 months
7. Cookies & Tracking Technologies
Our website uses the following types of cookies:
- Essential cookies: Required for the website to function properly (session management, security)
- Analytics cookies: Help us understand website usage patterns (e.g., Google Analytics)
- Functional cookies: Remember your preferences and settings
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and role-based permissions
- Regular security assessments and vulnerability scanning
- Employee training on data protection best practices
- Incident response procedures for data breaches
While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request that we restrict processing of your data
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at privacy@jiatech.global. We will respond within 30 days.
10. International Data Transfers
As a company operating from Nigeria with global delivery capabilities, your data may be transferred to and processed in countries outside your jurisdiction. When transferring data internationally, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with all third-party processors
- Compliance with NDPR requirements for cross-border data transfer
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on our website with an updated "Last updated" date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: